Customer Service Representative in West Windsor, New Jersey
Robert Half is seeking a Customer Service Representative to complete order entries and address client calls/emails. Exceptional customer service skills, data analysis, and the ability to understand reports is needed to succeed in this role. In addition, prior experience in the pharmaceutical industry is needed to properly service clients. If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Vince Forchetti at 609-201-3181.
Responsibilities will include but will not be limited to:
Process orders for fulfillment.
Track packages to ensure delivery is on-time.
Address order mistakes and logistics issues.
Work closely with vendors to ensure shipments are on time.
Enter Orders into system.
Update system with data/information.
3+ years of customer service experience is required.
Pharmaceutical industry preferred.
Familiarity with partnering with wholesalers and logistics companies.
Advanced proficiency with SAP systems.
Proficient with Microsoft Excel.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.