Robert Half Corporation Jobs

Description Operations Coordinator

Immediate opening for Operations Coordinator to work onsite in Westerville, OH

The duties of the Operations Coordinator will include:

• Assist Customer Engineer with all rescheduled PM’s by updating the RSCH customer notes.

• Maintains a master schedule of all CE’s daily service activity/events on the Managers Board.

• Dispatch scheduled events, warranty, start-up, load banking, special testing, battery replacements, and scheduled maintenance.

• Ensure quality oriented and timely PM completions, start-ups, and service calls

• Coordinate preventative maintenance service for all customers within the District including services provided by Service Partners (SP).

• Monitor and manage scheduling of all Customer Engineer’s and SP service events within the district geographic service area, including assisting scheduling of preventative maintenance, emergency service (in coordination with the CRC), warranty, and start-up.

Operations Coordinators will also

• Assist scheduling of load banking (requirements, ordering, pickup and delivery) and test equipment.

• Manage the site activation/cancellation activity on Service Partner Web (SPW) for new and pending contracts.

• Provide physical tags to SP to attach to new equipment.

• Review and modify PM schedule dates before releasing tickets to field.

• Monitor and track preventative maintenance to ensure on time completion and contract compliance.

• Maintain and communicate start-up scheduling.

• Prepare and maintain weekend work calendar/duty tech schedule.

• Provide PM/FCN due reports to CE to assist in scheduling PM’s and FCN’s.

Minimum qualifications and skills required for Operations Coordinator are:

• Associates degree or higher education

• 2+ years working for constructions, engineering or other service industry as administrative support or dispatcher.

• Excellent communication skills, both written and verbal

• Excellent customer service skills

• Detail-oriented.

• Proficient in MS Office

• Ability to work and multi-task in a fast-paced environment

• Experience using Oracle or SAP Preferred Requirements Customer Service, Operations, Review, Scheduling, Contracts, About Time, Calendar Management, Financial Notes, Communication Skills, Partners, Web App, Computer Skills, Coordination, Replacement, Power BI, Start-Ups, Ensure Quality, Service Calls, Preventative Maintenance, Contract Compliance, Test Equipment, Banking Operation, AB Testing

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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