Robert Half International Desktop Support Analyst in Westfield, New Jersey
In this role, you will need to excel at explaining intricate technical information to the non-technical user. Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if that's you. We encourage motivated candidates with effective problem-solving abilities to apply. This Desktop Support Analyst position, which is a long-term opportunity, is remote for now but eventually will be located in the Berkeley Heights, New Jersey, area.
What you get to do every single day
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Be in contact regularly and effectively with ticket submitters
Supply computer desktop support in accordance with established policies and procedures
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Organize hardware repairs with the appropriate vendors
Solve computer problems, and implement appropriate action/solutions
Deploying new touch screen monitors with mounting Arm, docking stations and configure to work with end user’s pc in Lab environment.
Replace 100 laptops
Manage PC imaging and replacement
Communicate with end users for scheduling deployment
Migrate user specific software/applications, documents, favorites, desktop, printers, One Drive sync client
Provide daily progress report
Desktop support or related experience
Active Directory experience
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: Westfield, NJ
Date Posted: January 12, 2021
Employment Type: Temp to Hire
Job Reference: 02720-0011667637
Staffing Area: Technology u0026 IT