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Robert Half Business Product Analyst in Westlake, Ohio

Description We are in the service industry, based in WESTLAKE, Ohio, and we're currently on the lookout for a Business Product Analyst to join our team. This role will involve a strong focus on business system analysis, requiring a deep understanding of technical solutions and their alignment with business needs.

Responsibilities:

• Serve as a bridge between the technical and business aspects of the system, ensuring that the developed solutions meet business needs.

• Document high-level designs, including architecture requirements, and ensure they map to approved requirements.

• Collaborate with stakeholders, sponsors, and IT to define and document relevant business processes.

• Lead and motivate a cross-functional team of business analysts, developers, testers, and others to align with product or program roadmaps.

• Manage, prioritize, and assess the impact of all work items like new features, defects, etc., including the decision to create, fix, or defer at the project level.

• Review, accept or decline the output of development to ensure specified acceptance criteria have been met.

• Facilitate daily scrum, sprint planning, sprint demo, and retrospective meetings.

• Act as a project manager when necessary, taking responsibility for managing dependencies.

• Collaborate effectively within multiple evolving development methodologies including iterative Agile and sequential Waterfall projects.

• Assist with project-level plans related to schedule, scope, and resources.

• Manage integrated functionality, usability, reliability, performance, and support requirements of a system.

• Elicit and document requirements from business owners/subject matter experts for new and existing products and/or applications.

• Facilitate meetings and design discussions with on and offshore development teams.

• Track and report project metrics/timelines.

• Manage several different products/applications/work streams.

Applicants are expected to have skills in Business Analysis, SQL Database, and Crystal Reports. Requirements • Proficient in Business Analysis with a deep understanding of evaluating and redesigning business models and processes.

• Possess strong skills in SQL Database, including managing, setting up, and querying databases.

• Ability to create, manage, and maintain Crystal Reports.

• Strong analytical skills to effectively analyze business data and develop strategies based on analysis.

• Excellent communication skills to clearly convey information to stakeholders and team members.

• Detail-oriented and capable of managing projects with excellent organizational and time-management skills.

• Ability to work in a fast-paced team-oriented environment.

• Proven problem-solving skills with the ability to handle multiple tasks and prioritize work.

• Bachelor’s degree in Business Administration, Information Technology or related field is preferred.

• Relevant work experience in Business Analysis or related field is advantageous.

• Familiarity with service industry procedures and best practices.

• Proven ability to work independently or as part of a team.

• Understanding of project management principles.

• Ability to handle sensitive information with confidentiality and discretion. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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