Robert Half Customer Service Representative in Whippany, New Jersey
Description Opportunities for a Customer Service Representative!
Develop your career as a Customer Service Representative in the expanding Chemicals Manufacturing industry through this exciting opportunity at Robert Half. Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment. This long-term contract / temporary Customer Service Representative position could be for you, if you're available to work in Whippany, New Jersey.
What you get to do every day
Contribute accurate, friendly customer service in a timely fashion
Field and send written business correspondence
Handle incoming telephone calls
You will likely support business development and client referral goals by actively cross-selling and referring customers Requirements - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Proficiency in Answering Inbound Calls
Knowledge of customer service
Order entry experience
Strong problem solving and analytical skills
Proficiency with Microsoft Office required
Customer service and office administrative skills
Positive attitude and an engaging businesslike approach
Demonstrated experience performing extensive research to resolve complex customer inquiries
Excellent communication skills (written and verbal)
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.