Robert Half Desktop Support Analyst in White Bear Lake, Minnesota
Description This Desktop Support Technician role with Robert Half requires a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment.
How you will make an impact
Support, examine, and repair computer systems, hardware, printers, and computer peripherals
Communicate regularly and effectively with ticket submitters
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Provide computer desktop support in accordance with established policies and procedures
Match hardware repairs with the appropriate vendors
Resolve computer problems, and give guidance on appropriate action/solutions Requirements - Microsoft Windows 10 experience desired
Desktop support or related experience
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.