Robert Half Help Desk in White Bear Lake, Minnesota
Description Someone who excels at coming up with creative solutions to technical issues will find a great opportunity in this position! Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Manufacturing field. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be the best fit for this Help Desk Analyst position. This Help Desk Analyst role is based in the White Bear Lake, Minnesota area and is a long-term contract / temporary opportunity.
Your responsibilities in this role
Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups
Diagnose recurring technical issues and implement solutions to address the root of the problems
Independently investigate and implement solutions to technical issues
Deliver IT support for operating systems, productivity software, and a variety of other applications used internally Requirements - Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications
Solid understanding of Microsoft Windows XP
IT support ticketing system experience highly valued
Background in user administration and bug fixing in a client server environment
Critical thinking, problem solving, ability to work independently
Familiarity with basic networking concepts Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.