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Robert Half Collections Specialist in White Marsh, Maryland


Are you a natural leader driven by a strong sense of accomplishment looking for an opportunity as a Collections Specialist? Are you a focused, detail-oriented thinker with a background in accounting, finance or business administration? This Collections Specialist position in the White Marsh, Maryland region is a contract / temporary opportunity. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today!

Your responsibilities

  • Record all customer payments to the correct reports

  • Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Oversee and update customer files to ensure data accuracy

  • Attend to inbound and outbound collections calls and correspondence

  • Administer all billing and reporting activities in response to deadlines

  • Process bankruptcy filings in the correct manner when received

  • Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Abide by all Federal Fair Credit Reporting Act rules and regulations

  • Ensure the processing of payments

    Requirements - 2+ years of prior high volume collections experience

  • Be able to effectively analyze and make decisions on customer accounts

  • Prior experience using accounting software

  • Strong communication and social skills and able to receive criticism well

  • AA or BS/BA in Accounting preferred

  • Commercial collections experience

  • Debt Collection experience

  • Accounts Receivable (AR) experience preferred

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

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