Robert Half Collections Specialist in White Marsh, Maryland
Are you a natural leader driven by a strong sense of accomplishment looking for an opportunity as a Collections Specialist? Are you a focused, detail-oriented thinker with a background in accounting, finance or business administration? This Collections Specialist position in the White Marsh, Maryland region is a contract / temporary opportunity. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today!
Record all customer payments to the correct reports
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Oversee and update customer files to ensure data accuracy
Attend to inbound and outbound collections calls and correspondence
Administer all billing and reporting activities in response to deadlines
Process bankruptcy filings in the correct manner when received
Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
Abide by all Federal Fair Credit Reporting Act rules and regulations
Ensure the processing of payments
Requirements - 2+ years of prior high volume collections experience
Be able to effectively analyze and make decisions on customer accounts
Prior experience using accounting software
Strong communication and social skills and able to receive criticism well
AA or BS/BA in Accounting preferred
Commercial collections experience
Debt Collection experience
Accounts Receivable (AR) experience preferred
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.