Robert Half International Customer serv in WHITE PLAINS, New York
OfficeTeam is in search for our next star Customer Service Specialist! As a Customer Service Specialist working through OfficeTeam, you will be responsible for providing superior quality service to customers of our clients! If you enjoy speaking with people, are a master at conflict resolution, and have a solution-oriented mind-set, we want to hear from you!
Utilize proprietary software to log conversations with customers and to document actions taken
Responsible for answering 30-40 inbound phone calls daily
Assist customers by offering information on products/services or referring them to the department that is able to follow-up on designated issue
Send out follow-up correspondence to customers with detailed information of issue resolution
Potential to assist with collection of payment via outbound calls
Maintain customer records and update customer accounts
3-5 years previous experience working in a retail customer service environment OR 1+ year in a call center environment
Ability to multitask by answering customer inquiries while documenting conversation
Ability to type 45+ wpm
Strong customer Service skills and ability to problem solve
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $11.09 - $12.84 / Hourly
Location: WHITE PLAINS, NY
Date Posted: December 16, 2020
Employment Type: Temp to Hire
Job Reference: 02970-0011613929
Staffing Area: Office u0026 Administrative