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Robert Half Customer Service Representative in WHITE PLAINS, New York

Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position in the growing Service industry. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This long-term contract / temporary to hire Customer Service Representative position could be for you, if you're available to work in White Plains, New York. This position is located in a dynamic, rapidly-changing call center.

Your responsibilities in this role

  • Handle incoming telephone calls

  • Give exceptional customer service in a timely fashion

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Receive and send written business correspondence Requirements - Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Excellent written, verbal and social communication skills

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Budget forecasting experience highly desired

  • Proficiency in coordination

  • Expertise in Multifamily Housing

  • Certified Housing Counselor experience

  • Budgeting experience

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • Positive attitude and an engaging businesslike approach

  • Proficient with diversified computer software and systems

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Customer service and office administrative skills

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Microsoft Office experience preferred

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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