Robert Half Corporation Jobs

Job Information

Robert Half CUSTOMER SERVICE REPRESENTATIVE in WHITEHALL, Pennsylvania

Description

SUMMARY

Robert Half is HOT right now filling a ton of opportunities in Customer Service! We are looking for skilled candidates to fill positions as a Customer Service Representative for various reputable organizations we work closely with located in and around the Lehigh Valley area. Some of these businesses include working in Healthcare, Software and Technology, Distribution and Manufacturing, Business Services, and other exciting industries. Some of the regions where we are looking to fill these positions include Allentown, Bethlehem, Easton, Quakertown and other areas throughout Lehigh and Northampton county regions.

These positions as a Customer Service Representative will allow you work for large organizations that provide an opportunity to build your career! Put your talents to the test with this Customer Service Representative positions as you will be working in a fast-paced environment and learn different responsibilities quickly! In these Customer Service Representative roles, you will be focused on providing the best customer service experience by being committed to professionalism and efficient communication while keeping a fun and engaging office setting. You will be working in a team environment in this Customer Service Representative role and will achieve business goals and ensure call volumes remain at a manageable level. The Customer Service Representative will service as the first point of contact for all customer communications and your skilled knowledge of company services and products will help with problem resolution.

Are you currently working in Retail or Food Service? These Customer Service Representative roles can be a great opportunity for those right now looking to transition into more office-related work and give you the opportunity to gain Business-related experience in an office setting! Get your career moving in the right direction with this Customer Service Representative position as it provides excellent career-building growth opportunities and many challenging but fulfilling rewards in customer service!

Opportunities available do include working either a first or second shift schedule; evenings and weekends. These schedules can be discussed further if interested.

DUTIES

Provide a second to none customer experience

Answer and screen incoming customer phone calls and emails

Access customer account information, enter and update information as necessary

Maintain product and service knowledge for problem resolution and customer inquiry purposes

Communicate with coworkers and customers daily via phone and email

Build and develop strong and lasting customer relationships

Handle contract administration and data entry

For immediate consideration, send resumes to Amanda.Kurtz@RobertHalf com and please put Customer Service Openings in the subject line. If you’d like to learn more about other opportunities we may have, please call Robert Half Administrative and Customer Support Lehigh Valley at 610.882.1700 or connect with our Talent Specialist, Amanda Kurtz on LinkedIn.

Requirements

REQUIREMENTS

1+ years’ experience in Customer Service and/or Call Center roles preferred

Prior experience with Customer Service in Retail or Food Service a plus!

Proficient computer skills, including Microsoft Office Suite

Excellent verbal and written communication skills

Capability of working a fast-paced environment and ability of multitasking

Candidates must understand that attendance and performance are both an important aspect of these roles!

Bachelor’s or Associate’s Degree a plus, not a requirement!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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