Robert Half International Customer Service Representative in Whittier, California
We're working with a busy logistics company in Whittier, CA who are looking for a Customer Service Representative to join their team.
In this job you'll follow up with clients via phone and email, coordinate with the warehouse team to track down missing packages and assist with providing shipping updates.
The hours for this position are Mon-Fri 4pm-1am and it pays up to $20 per hour.
Apply today for immediate consideration by emailing your resume to firstname.lastname@example.org
Strong customer service and office administrative skills
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Supportive, positive attitude with a professional demeanour applied to all tasks
Proficient with computers and technology platforms
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
1+ years of past relevant experience
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Foundational knowledge in Microsoft Excel
Call center experience desired
Customer service experience preferred
Strong familiarity with Microsoft Office
Excellent written, verbal and social communication skills highly desired
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
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© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $19.00 - $20.00 / Hourly
Location: Whittier, CA
Date Posted: October 22, 2020
Employment Type: Temporary
Job Reference: 00300-0011589989
Staffing Area: Office u0026 Administrative