Robert Half Corporation Jobs

Job Information

Robert Half Network Engineer in WILBERFORCE, Ohio

Description

Under general supervision, the incumbent serves as an IT technician for the Central State University at Wilberforce, Ohio. This is the first contact customer-facing position required: excellent customer service and communication skills, in-depth technical knowledge, attention to detail, friendly, calm under pressure. Ability to work in a fast passed work environment. The incumbent will deploy, diagnose, repair, and maintain the University’s owned desktop/laptop hardware, software, and photo ID system to ensure secure, smooth, and optimal operation. This position report directly to the Chief information officer of the University.

Essential Duties and Responsibilities:

  • Configure/deploy desktop/laptop for staff/faculty and computer labs.

  • Provide technical assistance and support to user issues related to the end-points, phones, software, and other technology-that maintained by the University IT department

  • Strong problem-solving and logical thinking skills

  • Performs fundamental/advanced problem-solving skills, assists department users and the University community.

  • Provide training to users on new or updated technologies.

  • Performs routine technical assistance and maintenance duties that optimize performance.

  • Maintains and updates records of repairs and fixes as needed; may document projects and maintain user instructions.

  • Troubleshoot systems and work with faculty/staff/students to determine needed software/ hardware changes.

  • Courteous, professional, and Patient.

  • Required Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse University setting.

  • Detail and deadline oriented

  • Able to see beyond ambiguity

  • Experience in remote technology such as OneScreen, Mondo Pad, Cisco WebEx, MS. Teams

  • Experience with desktops, laptops, printer

  • Answer multi-line phones and assisting users remotely or in-person.

  • Assists with tracking inventory of equipment and materials; performs data entry and maintenance of records.

  • Perform systems maintenance and testing to ensure proper functionality of systems and peripheral devices; troubleshoots and resolve system hardware, and software.

  • Assists with the review, evaluation, and recommendation of solutions relating to hardware and software acquisitions.

  • Performs miscellaneous job-related duties as assigned.

    Requirements

Minimum Qualifications1. The candidate must clearly understand how the network, system, and software work in sync.

  1. Be proactive to a solution

  2. Courteous, professional, and patient to the clients

  3. Able to see the entire life-cycle of a project and complete.Preferred Qualifications1. Two years of hands-on experience in computer maintenance.

  4. Excellent written and verbal communication skills.

  5. Excellent interpersonal skills.

  6. Bachelor’s degree or equivalent hands-on experience.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

DirectEmployers