Robert Half International IT Support Desk in Williston, Vermont
If you're looking for work as a Desktop Support Technician, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half Technology's new job opening. This is a High Tech - Electronics industry job. You will thrive in this position if you consider yourself to be a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst position, which is a full-time opportunity, is located in the Williston, Vermont, area.
What you get to do every day
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Deliver computer desktop support in accordance with established policies and procedures
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
Arrange hardware repairs with the appropriate vendors
Settle computer problems, and offer suggestions on appropriate action/solutions
Interface regularly and effectively with ticket submitters
Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
ConnectWise experience required
Deep understanding of LabTech
Microsoft Office 365 experience desired
Desktop support or related experience
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
Download our mobile app to take your job search on the go!
Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: Williston, VT
Date Posted: November 4, 2020
Employment Type: Full-time
Job Reference: 02600-0011603996
Staffing Area: Technology u0026 IT