Job Information
Robert Half Accounts Receivable Clerk in Willoughby, Ohio
Description We are seeking an Accounts Receivable Clerk in the media industry, based in Willoughby, Ohio. This role involves managing customer credit applications, maintaining customer credit records, and resolving credit inquiries. This role is a contract to hire employment opportunity and will be conducted remotely.
Responsibilities:
• Process customer credit applications accurately and efficiently
• Maintain accurate customer credit records
• Monitor customer credit accounts and take appropriate action to collect delinquent payments
• Set-up new customers in the advertising system and make changes to accounts: address, phone number, customer type, etc.
• Perform customer credit analysis, as needed
• Initiate collection dunning letters
• Work on the Unapplied Payment Report by identifying where payments should be applied on customer’s accounts and applying the payments timely
• Handle returned mail and determine why it was returned and where it should be resent
• Research and reconcile customer accounts
• Ask for approval to send final demand requests to customers and send accounts to a third party collection agency, when necessary
• Assist with incoming phone calls
• Place customer accounts on a credit stop status and also remove the credit stop status. Communicate these account status changes to the field
• Release ads so they can be publishable in online and printed publications. Requirements • Proficiency in Accounts Receivable (AR)
• Demonstrated experience in B2B collections
• Proficiency in Microsoft Excel and Excel Formulas
• Strong skills in MS Excel
• Proven Customer Service abilities
• Media industry experience preferred
• Excellent oral and written communication skills
• Detail-oriented with strong organizational skills
• Ability to work independently and as part of a team
• Ability to handle confidential information with discretion
• Strong problem-solving skills and ability to make sound decisions
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .