Robert Half Desktop Support Analyst in Wilmington, Delaware
In this role, you will need to excel at explaining intricate technical information to the non-technical user. A driven individual who is most productive in an active and positive environment is the ideal candidate for this position. If that's you, Robert Half has a Desktop Support Technician role with a company in the Asset Management industry that may be the position for you. Motivated candidates with effective problem-solving abilities will be the best fit for this position. This Desktop Support Analyst role is long-term contract / contract / temporary in nature and is based in the Wilmington, Delaware, area.
How you will make an impact
Interface regularly and effectively with ticket submitters
Coordinate hardware repairs with the appropriate vendors
Deliver computer desktop support in accordance with established policies and procedures
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Settle computer problems, and offer suggestions on appropriate action/solutions
Support records of daily data communication transactions, issues and remedial actions taken or installation activities
Basic Printer trouble shooting
Setting up HP and Konica Printers
IP Address, on Printers
Basic knowledge of Active Directory 2012 R2 6.3
Basic understanding of MS Office 365
Ability to think outside the box | Trouble shooting
Setting up emails
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.