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Robert Half Credit/ Collections Supervisor/Manager in Wilmington Nt, Delaware


Robert Half is seeking a highly motivated and detail-oriented Credit/Collections Specialist to assist our clients finance team. The ideal candidate will be responsible for managing customer credit accounts, assessing creditworthiness, and implementing effective collection strategies to optimize cash flow and minimize bad debt risk. This is a great short term employment opportunity.

Key Responsibilities:

Credit Evaluation:

-Assess the creditworthiness of new and existing customers through analysis of financial statements, credit reports, and payment history.

-Establish and maintain credit limits based on risk assessment and company policies.


-Initiate and manage the collections process for overdue accounts, including contacting customers via phone, email, and mail to secure timely payments.

-Negotiate and implement payment plans when necessary and escalate collection efforts as needed.

Customer Relations:

-Build and maintain positive relationships with customers to facilitate open communication regarding payment terms and dispute resolution.

-Work collaboratively with sales and customer service teams to address customer inquiries and resolve payment issues.

Documentation and Reporting:

-Maintain accurate and up-to-date records of customer interactions, payment agreements, and collection efforts.

-Generate regular reports on accounts receivable, aging, and collection status for management review.

Process Improvement:

-Continuously evaluate and enhance credit and collections processes to streamline operations and improve overall efficiency.

-Provide input on credit policies and recommend changes to mitigate risks and improve cash flow.



-Bachelor's degree in finance, accounting, or a related field preferred.

-Proven experience in credit analysis and collections within a similar industry.

-Strong understanding of credit risk assessment and collection strategies.

-Excellent communication and negotiation skills.

-Proficient in using financial software and Microsoft Office applications.

-Detail-oriented with a high level of accuracy in work.

If you are results-driven with a strong background in credit and collections, we invite you to apply for this exciting opportunity.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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