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Robert Half Systems Engineer in WINDSOR, Connecticut

Description Systems Engineer is responsible for a broad range of systems, administration, and operation support in an enterprise environment. The role will involve planning, scoping, architecting and supporting physical, virtual and cloud server environments.A successful candidate must demonstrate exceptional technical, communication, problem-solving and analytical skills. This person will be detail-oriented, self-directed and self-motivated, and be able to effectively communicate with and share information within the IT organization and organization at large.

Duties and Responsibilities

Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.

Coordinates warranty renewals installs new and/or replaces existing hardware and configures in accordance with standards and project/operational requirements.

Troubleshooting of system and performance issues.

Problem solving and management of hardware in both physical and virtual environments

Performs and oversees continuous system health checks, administration, and application of patches and upgrades

Enhances efficiencies by implementing 3rd party tools and scripts

Coordinates with outside vendors to resolve problems with hardware and software.

Assists in planning and deployment of disaster recovery procedures

Assists in creating documentation for use in awareness trainings for IT staff and employees.

Other duties include but are not limited to:

Coordinating supporting requirements as it relates to office moves and expansions.

Provides end user support via remote assistance and or telephone.

Member of an On-Call engineer rotation

Qualifications & Requirements

Bachelor’s degree in related area and a minimum of two years’ experience in a networked technology environment, or an equivalent combination of education and experience

Demonstrated knowledge with Microsoft Windows Servers, Operations, and Applications (PowerShell, IIS).

Demonstrated knowledge with both physical, virtualized (E.g., Hyper-V/Cluster’s)

Cloud (e.g., Azure/AWS) and or Storage platforms (E.g., EMC) is a plus.

Knowledge of Cisco hardware is a plus (Switches/Firewalls) and TCP/IP, DNS, 802.1x, and DHCP protocols

Commitment to continual development of technical skillsets and knowledge sharing

Ability to work independently as well as part of a team;

Must possess a strong customer service focus

Strong communication (verbal and written), analytical & problem-solving skills.

Must be able to respond to system outages during off-hours

EDUCATION/SKILLS and ABILITIES

BA/BS degree or equivalent experience

The following certifications/trainings are preferred but not required:

CompTIA A+ Certification

ITIL

Microsoft Certification

Minimum 1 to 2 years’ experience – Windows Server and or Cisco Networking Requirements PowerShell, Hyper-V, Amazon Cloud

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