Robert Half Customer Support Specialist in Windsor, New Jersey
Robert Half has teamed up with a well-respected organization in their search for a friendly and highly analytical customer service specialist. This opportunity is based in the surrounding area of Windsor, NJ. As the Customer Service Specialist, your main responsibilities will be answering customer questions, redirecting calls, learning product knowledge, and collecting customer feedback. If you are already in contact with one of our Recruiting Managers please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Jennifer DeLuca at 609-488-6795.
Responsibilities may include and will not be limited to:
Answering customer questions over the phone and email.
Escalating necessary issues to management.
Collecting customer feedback to pin point areas for improvement.
Staying informed on new product information.
Providing training to new team members.
All other duties as assigned.
Bachelor’s degree in business, communications, or a related field is a plus.
Previous experience in a customer service role is preferred.
The ability to work in a fast-paced environment.
Good judgment and excellent problem-solving skills.
The ability to build relationships with clients.
Superb written and verbal communication skills.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.5461. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.