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Robert Half Dispatcher in Winnetka, Illinois

Description We are offering a contract to permanent employment opportunity for a Service Dispatcher in Winnetka, Illinois, United States. This role involves managing and coordinating the deployment of resources and personnel, ensuring efficient operations within our organization. As a Dispatcher, you will interact with various stakeholders, handle multiple tasks simultaneously, and swiftly adapt to dynamic situations.

Responsibilities: • Efficiently manage the dispatch of resources and personnel to ensure smooth operations • Handle customer interactions with professionalism, addressing their concerns promptly • Maintain a high level of detail-orientation to ensure accurate record-keeping and dispatch • Quickly learn and adapt to our dispatching systems and procedures • Exhibit excellent teamwork skills, fostering a positive and collaborative work environment • Utilize skills in IBM AS/400, Management System, Microsoft Excel, Microsoft Office Suites, and Microsoft Outlook • Demonstrate exceptional communication skills to interact effectively with team members and customers • Provide high-quality customer service, resolving customer inquiries and issues in a timely manner • Perform billing functions as required, ensuring accuracy and timeliness • Use the 'About Time' management system effectively for efficient dispatching. Requirements • Proficiency in IBM AS/400 and Management System.

• Skilled in Microsoft Excel, Microsoft Office Suites, and Microsoft Outlook.

• Experience with 'About Time' software.

• Ability to answer and manage multiple calls simultaneously.

• Knowledge of billing functions.

• Excellent communication skills.

• Demonstrable customer service experience.

• Ability to work in a dynamic, fast-paced environment.

• Strong organizational skills and attention to detail.

• Ability to work independently and as part of a team.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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