Robert Half Desktop Support Analyst in Winter Garden, Florida
Description If you're looking for work as a Desktop Support Technician, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half's new job opening. This is a position you will thrive in, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is a long-term contract / temporary to hire opportunity based in the Winter Garden, Florida, area.
How you will make an impact
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Organize hardware repairs with the appropriate vendors
Communicate regularly and effectively with ticket submitters
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Provide computer desktop support in accordance with established policies and procedures
Fix computer problems, and recommend appropriate action/solutions Requirements - Desktop support or related experience
Proven knowledge of asset management
Proficiency in Microsoft Office 365
Solid understanding of Google Suite
Practical knowledge of PC Hardware
Command of MDM Technologies
Chromebook experience highly desired
Foundational knowledge in Active Directory
Well-founded grasp of Hardware and Software
General familiarity with Hardware Troubleshooting
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.