Robert Half Corporation Jobs

Description We are offering an opportunity for a Collections Specialist in Woburn, Massachusetts. This role involves managing a customer's credit account and ensuring timely payments, particularly in the telecom industry. The workplace is a dynamic environment where you will be interacting with various internal departments and customers to resolve outstanding balances and credit inquiries.

Responsibilities:

• Reconcile and reduce receivable balances within assigned portfolio.

• Interpret lease language or review purchase orders, auditing billing amounts, and research pay histories.

• Collect past due balances on rent or purchase order-based receivables.

• Manage high call volume and consistent follow up to resolve past due balances.

• Administer past due or default notices and decide if an account should be written off, taken to litigation, or sent to a collection agency.

• Maintain current collection notes at the contract parent or transaction level.

• Establish and maintain positive interactions with internal departments such as Leasing Operations, Legal, Site Acquisitions, Site Leasing Management, Engineering, Acquisition, Zoning and Permitting, and Redevelopment to resolve customer disputes in a timely manner.

• Provide timely and accurate Accounts Receivable (AR) reporting for contracts or invoice aging balances.

• Support a high volume of customers by following a defined collection strategy for making daily calls to customers and following up on arrangements made for resolution of outstanding balances. Requirements • Minimum of 3 years of experience in a Collections Specialist role or similar.

• Proven expertise in Customer Service.

• Proficiency in reviewing and managing Accounts Receivable (AR).

• Experience in Invoice Review and Reporting.

• Knowledge of Operations and Collection Processes.

• Familiarity with Contract review and Supervising teams.

• Skills in Workstation Support and Auditing.

• Experience in Billing and managing Financial Notes.

• Knowledge of Engineering principles as they apply to the role.

• Proficiency in managing Purchase Orders.

• Ability to conduct Research Analysis and make necessary Adjustments.

• Experience in handling Litigation issues.

• Knowledge of Notices and Acquisitions.

• Familiarity with Wireless technologies and Call Center Operations.

• Skills in Interpreting and using Assertion Markup Language.

• Ability to collaborate with Internal Departments.

• Bachelor's degree in a relevant field or equivalent work experience.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .