Robert Half Desktop Support Analyst in Woburn, Massachusetts
Description In this role, you will need to excel at explaining intricate technical information to the non-technical user. Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. If that sounds like you, Robert Half has a Desktop Support Technician role that may be the position for you. We especially want to hear from motivated candidates with effective problem-solving abilities. This Desktop Support Analyst position, which is a long-term contract / temporary to hire opportunity, is located in the Woburn, Massachusetts, area.
Supply computer desktop support in accordance with established policies and procedures
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Meet regularly and effectively with ticket submitters
Solve computer problems, and implement appropriate action/solutions
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Arrange hardware repairs with the appropriate vendors Requirements - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Strong familiarity with Hardware and Software
Deskside Support experience desired
Command of Computer Hardware
HealthCare System experience highly desired
MS Windows 10 experience preferred
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.