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Robert Half Desktop Support Analyst in Woburn, Massachusetts

Description You might be perfect for Robert Half'Microsoft Desktop Support Technician role if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. Self-starters with strong problem-solving skills and a passion for working in an innovative environment will thrive in this position. This Desktop Support Analyst role is a short-term contract / temporary opportunity based in the Woburn, Massachusetts, area.

Responsibilities

  • Deliver computer desktop support in accordance with established policies and procedures

  • Match hardware repairs with the appropriate vendors

  • Resolve computer problems, and give guidance on appropriate action/solutions

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

  • Interface regularly and effectively with ticket submitters

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Requirements -Linux Desktop Support -Windows Desktop Support -Active Directory -Windows/Linux Troubleshotting

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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