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Robert Half Desktop Support Technician in Wood Dale, Illinois


Robert Half has a Fortune 500 client in need of IT Support Technicians. Interviews are happening next week, 11/29 and 11/30 at 2:30 pm CST, 2 positions available.

Pay: $34.50 per hour, W2 ONLY, 6-month contract to hire

Location: Onsite at 1350 N Michael Dr, Suite A, Wood Dale, IL 60191

Schedule: Monday - Friday, 8:00 am – 5:00 pm, CST

Industry: QTC Management

Essential Duties and Responsibilities:

  • Receive equipment, reimage, and make sure software is working. Connect to VPN and package equipment for redeployment.

  • Install and perform minor repairs to hardware, software, or peripheral equipment

  • Maintain records of daily communication transactions, problems and actions taken, or installation activities

  • Basic troubleshooting of hardware and software issues



  • Installation, troubleshooting, maintenance, and repair of computer equipment

  • Strong written and verbal communication skills

  • Basic knowledge of MS Windows, MS Office Suite, E-Mail clients and Web Browsing techniques

  • Basic knowledge of MS Active Directory role and function

  • Basic knowledge and practical usage of Networking protocols such as TCP/IP, DHCP and DNS

  • Basic knowledge of Remote Access/Virtual Private Network (VPN) technologies and functions

  • Basic knowledge of network printing configurations

Education and/or Experience: (includes certificate & licenses)

  • CompTIA Security+ required

  • High School diploma, or equivalent (GED)

  • 3 years of previous PC Support/Helpdesk experience

  • Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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