Robert Half International Help Desk Admin in Wood Ridge, New Jersey
This is a great job for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We especially want to hear from Hep Desk Analyst candidates with strong problem-solving skills and a passion for making effective change within an organization. Located in Wood Ridge, New Jersey, the Help Desk Analyst opportunity is a long-term temporary role.
Your responsibilities in this role
Provide service on technical help tickets submitted via phone, email, and walk-ups
Deliver IT support for operating systems, productivity software, and a variety of other applications used internally
Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
Independently investigate and implement solutions to technical issue
PC skills experience desired
Proficiency in routers
Printers experience preferred
Active Directory experience
Basic networking concepts
Experience with IT support ticketing systems
Background in user administration and bug fixing in a client server environment
Strong problem-solving skills
Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business application
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.