Robert Half Clinical Service Representative II in Woodbridge, New Jersey
Description Opportunities for a Customer Service Representative!
Robert Half is seeking an articulate, highly-skilled Customer Service Representative in the growing Education - University industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment.
Give exceptional customer service in a timely fashion
Manage the fielding and sending of important written business correspondence
Handle incoming telephone calls
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Customer service and office administrative skills
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Excellent verbal, written, and social skills
Solid understanding of call centers
Call Center Customer Service experience preferred
Strong computer skills including customer database systems
achievement oriented, positive attitude and an approach to work rooted in professionalism
Experience using Microsoft Office
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Critical thinking, problem solving, ability to work independently
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.