Robert Half Corporation Jobs

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Robert Half Help Desk Analyst I in Woodbridge, New Jersey

Description Robert Half is looking for a Help Desk Analyst to support local and field users in a growing company. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Woodbridge, New Jersey, the Help Desk Analyst opportunity is a long-term contract / temporary role.

Your responsibilities

  • Provide service on technical help tickets submitted via phone, email, and walk-ups

  • Provide IT support for operating systems, productivity software, and a variety of other applications used internally

  • Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

  • Independently investigate and implement solutions to technical issues Requirements - Working knowledge of user administration and bug fixing in a client server environment

  • Proven experience in installing and configuring operating systems, networked and local printers, and business applications

  • Basic networking concepts

  • Prior experience with IT support ticketing systems

  • Excellent problem-solving skills

  • Desktop Support experience

  • Well-founded grasp of Password Reset

  • Password Reset experience

  • Solid understanding of Microsoft Windows

  • Proficiency in Active Directory

  • Microsoft Windows 10 experience preferred

  • Quality experience with Technical Support

  • General familiarity with Microsoft Office Programs

  • Practical knowledge of Provide Technical Support

  • Proven knowledge of Password Changes

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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