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Robert Half Help Desk Analyst II in Woodbridge, New Jersey

Description We are looking to hire a Help Desk Analyst II to join our team in Woodbridge, New Jersey. The individual will be responsible for providing technical assistance and maintaining computer hardware and software. This role offers a contract to hire employment opportunity.

Responsibilities:

• Provide technical assistance to staff on computer hardware and software issues

• Monitor and maintain software libraries and service logs

• Carry out repairs and upgrades to hardware and software

• Troubleshoot and resolve hardware and software issues

• Install new computer hardware and software

• Integrate new hardware and software into existing networks

• Maintain existing LANs and WAN

• Maintain Email and Internet connections

• Carry out repairs of nonpublic hardware at remote locations

• Organize and monitor inventory of hardware, spare parts, software, and supporting documentation. Requirements • Minimum of 2 years of experience in a similar role

• Proficient in Android Development

• Skilled in using Cisco Technologies

• Knowledgeable in Citrix Technologies

• Familiar with Mac Computers

• Proficient in using Microsoft Office Suite

• Experience with Active Directory management

• Ability to troubleshoot issues on Apple Devices

• Solid understanding of Computer Hardware

• Experience in Configuration Management

• Expertise in software and hardware Deployments

• Skilled with Chromebook devices

• Proficient in using Google Apps and Google Docs

• Must possess excellent communication and problem-solving skills

• Ability to work under pressure and prioritize tasks effectively

• A keen eye for detail and commitment to quality customer service

• Willingness to stay updated with the latest technology trends and updates

• Ability to work collaboratively in a team environment as well as independently. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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