Robert Half International Help Desk Analyst I in Woodbury, New York
Robert Half Technology might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced environment. We're looking for a creative with a talent for solving both routine and unique problems. You will thrive in this position if you can support local and field users with a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the New York area and is a long-term temporary opportunity.
Your responsibilities in this role
Independently investigate and implement solutions to technical issues
Answer and follow up on technical help tickets submitted via phone, email, and walk-ups
Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
Deliver IT support for operating systems, productivity software, and a variety of other applications used internallyNEw
Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications
Experience in user administration and bug fixing in a client server environment
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Comprehension of basic networking concepts
Solid understanding of routers
IT support ticketing system experience highly valued
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $19.95 - $21.00 / Hourly
Location: Woodbury, NY
Date Posted: February 23, 2021
Employment Type: Temporary
Job Reference: 02940-0011713965
Staffing Area: Technology u0026 IT