Robert Half International Desktop Support Analyst in WOODLAND PARK, New Jersey
Robert Half Technology might have the Desktop Support Technician role for you, if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This position is ideal for self-starters with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst position, which is a long-term temporary opportunity, is located in the Woodland Park, New Jersey, area.
Your responsibilities in this role
Match hardware repairs with the appropriate vendors
Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Be in contact regularly and effectively with ticket submitters
Rectify computer problems, and suggest appropriate action/solutions
Provide computer desktop support in accordance with established policies and procedures
Ability to write reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Strong familiarity with Laptop Images
Foundational knowledge in Account Setup
Conference room setup & cleanup experience
Remedy experience desired
Adeptness in Microsoft Office
Back office support experience preferred
Demonstrated knowledge of MS Windows
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.