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Robert Half International Help Desk Analyst I in WYOMISSING, Pennsylvania


If you want to work in an innovative and fast-paced environment, you might be the Help Desk Analyst Robert Half Technology is looking for. We need a creative with a talent for solving both routine and unique problems. To succeed at this position, you will need to support local and field users, in a highly visible role that has a positive impact on both the department and the company. Located in Wyomissing, Pennsylvania, the Help Desk Analyst opportunity is a long-term temporary-to-full-time role. If interested in this position, please contact Luke Whitacre directly at 717-517-1515.

What you get to do every single day

  • Solve technical help tickets submitted via phone, email, and walk-ups

  • Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

  • Spot recurring technical issues and deploy solutions to address the root of the problems

  • Independently investigate and implement solutions to technical issues

If interested in this position, please contact Luke Whitacre directly at 717-517-1515.


  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • IT support ticketing system experience desired

  • Understanding of basic networking concepts

  • Strong familiarity with PC skills

  • PC Software experience required

  • Solid understanding of Comptia A+

  • Desktop Support experience

  • Experience with End-User Support

  • User administration and bug fixing in a client-server environment

  • Experience installing and configuring operating systems, networked and local printers, and business applications

If interested in this position, please contact Luke Whitacre directly at 717-517-1515.

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (

Salary: DOE


Date Posted: January 21, 2021

Employment Type: Temp to Hire

Job Reference: 03710-0011559511

Staffing Area: Technology u0026 IT