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Robert Half International Help Desk Technician in WYOMISSING, Pennsylvania


2/3rd shift !!

Help Desk Technician who love to work in an innovative and fast-paced environment will be interested in Robert Half Technology's new job opening. You're the perfect candidate for this job if you are a creative with a talent for solving both routine and unique problems. This role will support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Wyomissing, Pennsylvania area and is a long-term temporary-to-full-time opportunity.

Key responsibilities

  • First level of support

  • Identify recurring technical issues and propose solutions to address the root of the problems

  • Reply and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Independently investigate and implement solutions to technical issues

  • Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally


  • 1+ years of internship or experience

  • Comprehension of basic networking concepts

  • Active Directory

  • Proven experience in installing and configuring operating systems, networked and local printers, and business applications

  • Windows 7/10

  • Office 365

  • PC Software experience

  • Comptia A+ certified or able to obtain cert

  • Strong familiarity with PC skills

  • Good understanding of IT support ticketing systems

  • Demonstrated knowledge of user administration and bug fixing in a client server environment

shift: 2/3rd

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE


Date Posted: October 27, 2020

Employment Type: Temp to Hire

Job Reference: 03710-0011563427

Staffing Area: Technology u0026 IT