Job Information
Robert Half Loan Servicing - Support in Youngstown, Ohio
Description We are inviting applications for a Loan Servicing Specialist in the banking industry, located in Youngstown, Ohio. This role is set in a fast-paced, dynamic work environment and offers a short term contract employment opportunity. The selected candidate will primarily be responsible for understanding and processing various aspects of escrowed loans, including real estate taxes, flood insurance premiums, and hazard premium or PMI payments.
Responsibilities:
• Demonstrate a strong understanding and processing experience of real estate taxes on escrowed loans.
• Handle flood insurance premiums and life of loan processing on escrowed loans efficiently.
• Exhibit a solid understanding and processing experience of hazard premium or PMI payments on escrowed loans.
• Maintain a high level of customer service and ensure all customer inquiries related to credit are resolved promptly.
• Monitor customer credit accounts regularly and take appropriate action to collect delinquent payments.
• Utilize various automated underwriting systems and CRM to process customer credit applications.
• Maintain compliance with all banking regulations during the loan servicing process.
• Utilize knowledge of closing processes to ensure smooth and timely loan completion.
• Leverage skills in data processing and LPS for efficient loan servicing.
• Exhibit a high level of professionalism and confidentiality in handling and maintaining accurate customer credit records. Requirements
• Proficiency in Automated Underwriting System
• Familiarity with CRM systems
• Proficient in Data Processing
• Knowledge of LPS (Loan Processing Services)
• Understanding of Closing Processes in the banking industry
• Compliance knowledge, particularly in relation to banking and loan services
• Experience with Consumer Loans
• Knowledge of Credit processes and guidelines
• Customer Service skills, with a focus on assisting clients with their loan inquiries and needs.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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